ACE Group’s Cool & Heat team undergo special training at Daikin

Member News

The Cool & Heat team at The ACE Group has completed a bespoke training session organised by air conditioning and refrigeration supplier, Daikin.

The training was the first of its kind for Daikin and tailor-made for the Cool & Heat department who were all required to attend - including managers and office staff.

One day with a full team of engineers off the road is quite an expense to the company but it demonstrated the huge value proper training can bring.

The training, held at Trafford Park, was attended by several Daikin staff members including Tom Hookway, Mark Smith and Steve Warrington, a Daikin engineer.

Tom kicked off the day with a presentation on the chiller product range and gave the Cool & Heat engineers plenty of time to discuss the products and ask questions.

Next up was Mark Smith who discussed ventilation and AHU, who also encouraged engineers to talk about the range so they could better understand the products.

Lastly, Steve Warrington spoke to the team about service and Bluetooth checkers as well as offering a demonstration of the product range.

The ACE team were also given a full tour of the Daikin showroom and shown examples of the equipment across the range.

Cool & Heat has been a Daikin D1 distributor for two years and the products remain popular with our customers due to their efficiency and performance. Daikin is consistently developing new technologies so training days, such as this one, allow our engineers to be at the forefront of that development.

At The ACE Group we aim to continually cultivate the skills of our staff and ongoing training is an essential part of that ethos.

In addition, Cool & Heat and ACE have, for the sixth year in a row, successfully received ISO accreditations in Quality, Health & Safety and Environmental Management. It is within our core values to set goals for constant improvement across all of our departments to ensure we are achieving the highest standard of service. Our staff are fundamental in achieving these high standards and their training reflects this.